Responsible Gaming at lb99
At lb99, we are committed to keeping gambling fun, fair, and within your control. Our responsible gaming tools help Bangladesh players bet safely and stay in charge of their experience.
Our Commitment to Safe Play
lb99 believes that gambling should always be a form of entertainment, never a financial strategy or a way to escape personal difficulties. We have built our responsible gaming framework around the needs of Bangladeshi players, recognizing that online betting and casino games carry real risks when played without limits or awareness.
Whether you enjoy cricket betting on the BPL and T20 World Cup, spinning slots, or playing live casino tables, we want your time on lb99 to stay enjoyable and controlled. The tools and resources on this page are here to help you make informed decisions every time you log in.
Responsible Gaming Tools at lb99
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending predictable and within your personal budget.
Time-Out Feature
Take a short break — 24 hours to 6 weeks — by activating a time-out. Your account is paused and no bets can be placed during this period.
Self-Exclusion
Permanently or temporarily exclude yourself from lb99 if you feel gambling is causing harm. Our team processes all exclusion requests with full confidentiality.
Activity Tracking
Review your full betting history, win/loss summaries, and total deposits at any time from your account dashboard.
Account Security
Protect your lb99 account with a strong password and never share your login details with others, keeping your funds and personal data safe.
Support Access
Our support team is available around the clock. If gambling starts feeling like a problem, reach out immediately — help is always available at lb99.
Is Your Gambling Becoming a Problem?
Honest self-assessment is the first step toward staying in control. Ask yourself the following questions. If you answer yes to two or more, we encourage you to use our responsible gaming tools or speak to our support team right away.
- Do you spend more money on gambling than you originally planned?
- Have you ever borrowed money or sold possessions to fund your betting?
- Do you find it difficult to stop gambling once you have started?
- Has gambling negatively affected your relationships, work, or studies?
- Do you gamble to recover money you have previously lost?
Remember: gambling is entertainment. If it stops feeling that way, taking a break is always the right call. lb99 supports you every step of the way.
How to Use Our Responsible Gaming Tools
Deposit Limits
Log in to your lb99 account, navigate to Account Settings, and choose Deposit Limits. You can set or lower your limit instantly. Increases take 7 days to apply — giving you time to reflect before raising your cap.
Time-Out Feature
Under Account Settings, select Time-Out and choose your preferred duration. During a time-out your account is locked for deposits and bets. You can still withdraw any remaining balance at any time during the period.
Self-Exclusion
Contact our support team at [email protected] to request a self-exclusion. Specify whether you want a temporary exclusion (minimum 6 months) or a permanent one. Once confirmed, your account cannot be reopened during the exclusion window — no exceptions.
Our Ongoing Commitment to Bangladesh Players
lb99 operates as a safe and reliable platform for Bangladesh's online gaming community. We use SSL encryption and industry-standard security practices to protect every player's account data and financial transactions — whether you deposit via bKash, Nagad, Rocket, or Upay.
We actively train our team to recognize signs of problem gambling and to respond with empathy and practical help. Any player who contacts us about a gambling concern is treated with complete respect and discretion — no judgement, no pressure, just real support from real people.
We regularly review and improve our responsible gaming tools based on player feedback and evolving best practices. Our goal is to keep lb99 a place where Bangladesh players can enjoy cricket betting, casino games, and more — with full peace of mind.
Need Help? Contact Our Support Team
If gambling is causing you or someone you know financial, emotional, or social harm, do not wait. Reaching out early makes a real difference. Our team is available 24 hours a day, 7 days a week, and responds to every responsible gaming inquiry with care and confidentiality.
Email us at: [email protected]
We will respond as quickly as possible — typically within a few hours. All responsible gaming communications are kept strictly confidential and handled separately from general account queries.
Responsible Gaming – Frequently Asked Questions
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All players must be at least 21 years old to register and play at lb99. We verify age during account registration and reserve the right to close any account found to be held by a person under 21. This rule applies to all games including cricket betting, slots, and live casino.
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Log in and go to Account Settings, then select Deposit Limits. You can set a daily, weekly, or monthly limit in BDT. Any reduction takes effect immediately. If you wish to increase a limit, the change is delayed by 7 days to give you time to reconsider. Contact support if you need assistance setting your limits.
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Once a self-exclusion is confirmed by our team, your lb99 account is locked immediately. You will not be able to log in, deposit, or place any bets for the duration of the exclusion. You can still withdraw any remaining balance. Temporary exclusions last a minimum of 6 months; permanent exclusions do not expire. Contact [email protected] to initiate the process.
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Yes. lb99 offers a Time-Out feature that lets you pause your account for 24 hours, 48 hours, 1 week, or up to 6 weeks. Your account is suspended for deposits and bets during this time. At the end of the period your account automatically becomes active again, or you can contact support to extend the time-out if needed.
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If you feel gambling is becoming a problem, contact our support team immediately at [email protected] — we treat all cases with full confidentiality. You can also speak to a trusted friend or family member, or seek guidance from a healthcare professional. Using lb99's self-exclusion and deposit limit tools is a strong first step toward regaining control.
Play Responsibly, Play at lb99
Remember: lb99 is here for fun and entertainment. Use our responsible gaming tools to stay in control, and explore our games when you feel confident and comfortable.